Frequently Asked Questions

Simple! Click here to schedule a call and one our video production experts will get all the information necessary to get you started.

Yes! If you wish to use your existing equipment camera equipment, we send you our free encoder device which allows our remote operators to take control of your camera and encode your video.

We support the majority of all PTZ (pan,tilt,zoom) cameras. Contact us to confirm your existing setup is compatible with LiveControl.

Absolutely! We’re the true, all-in-one solution! All of our subscription plans include unlimited live streaming through YouTube and Facebook, as well as your own customized streaming page.

LiveControl specializes in controlling PTZ cameras remotely. Think of us as replacing someone physically coming to your organization and operating the camera.

We remotely control the camera to better engage your audience with dynamic camera movements. LiveControl operates the camera, while StreamSpot / Boxcast / Livestream / Vimeo / Facebook / YouTube takes the camera signal and distributes it to your website and all of your favorite destinations.

An operated service is the core of LiveControl. Think of an Operated Service as your dedicated production crew - backstage - controlling your camera, live streaming your video, and publishing to your favorite platforms -- except everything is performed remotely from our offices. An operated service requires the use of 1 Service Credit from your monthly allotment. An operated service requires 48 hour notice (although we try our best to accommodate all requests).

A non-operated service is simply our software, automatically turning your camera on and off at a specified time to live stream and record the service. All of our subscription packages, include unlimited non-operated services and do not require any service credits. These services can be scheduled within 1 minute of your event starting.

We tap-in directly from your soundboard to deliver crystal clear sound! Our operators are able to identify and notify you of any audio problems happening during your service, but we do not have control over the individual mix. Most clients simply send us the master output.

Multi-cam production is where we integrate multiple PTZ cameras into the production. Our remote operators live edit and cut between the different camera angles to produce a much higher level of production.

Yes we can! Enabling a PowerPoint into the live stream is an add-on feature that one of our account representative can set up. We provide all the tools necessary to put your presentation or prayerbook, side by side with the live stream. Contact us to learn more.

This is your “virtual venue” to direct your clients to watch your live stream. This page is managed by LiveControl and can be customized with your requests. It includes your live stream, video archives, live chat, donation button, and upcoming streaming service schedule.

Simply direct your viewers to this link and we handle the rest! This is included in all of our subscription plans.

Want to see one in action? Schedule a demo and we can show you an example.